NZRacing Posted July 19, 2020 Share Posted July 19, 2020 really not a surprise as in my opinion they are not up to speed with regard to problem gambling as they should be. https://www.asa.co.nz//backend/documents/2020/07/06/20107.pdf Quote Link to comment Share on other sites More sharing options...
NZRacing Posted July 19, 2020 Author Share Posted July 19, 2020 Anyone lucky enough to cash in on their balls up? 10. Additionally, RITA applied the Bonus Bet where a customer did make a deposit during that 45-minute window, i.e. the TAB determined that a customer had redeemed the 1 Different customers receive different values for promotional offers. For example, the Complainant appears to be a customer who received a $50 Bonus Bet Offer, while others may have received $20 or $100. A mail merge is done before sending Promotional Emails which inputs the relevant amounts. This is where the data issue occurred. 20/107 9 Offer if they made a deposit for any value ($0.01 or above) during the time period between receiving Emails 2 and 3, effectively honouring the offer as it was mistakenly presented in Email 2 (until the correction was issued) Quote Link to comment Share on other sites More sharing options...
mikeynz Posted July 19, 2020 Share Posted July 19, 2020 6 hours ago, NZRacing said: really not a surprise as in my opinion they are not up to speed with regard to problem gambling as they should be. https://www.asa.co.nz//backend/documents/2020/07/06/20107.pdf One talks about problem gambling,why then on trackside are we hearing about all the big bets 10 grand on this horse 15 grand for top 3 on this one,I know everyones spending is different,some spend 5 bucks some 5 grand but people spending large amounts may create the impression that some have issues,sure we all have different budgets I'm not really interested in what someone else spends,they probably not interested in what I spend . Quote Link to comment Share on other sites More sharing options...
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