Chief Stipe Posted October 28, 2023 Share Posted October 28, 2023 A friend of mine signed up to a TABNZ account in The Everest day. Yep she wanted to have a go at the $10m. Anyway part of the promotion was getting 10 x $10 bonus bets for 14 days. Needless to say she was hooked. Even went out and bought the RaceForm. Spent hours picking her horses for a day watching the races and using her bonus bets. Well imagine the disappointment when she finds out that the 14 days ends exactly to the minute that she signed up. So no bonus bets for Moonee Valley or anything after 3:30pm. Nothing in the T's and C's about when the day ends!!! Quote Link to comment Share on other sites More sharing options...
mikeynz Posted November 1, 2023 Share Posted November 1, 2023 (edited) Any feedback from the TAB, did the person jn question contact them,. I know that bonuses do have a cut out time but seems to me if you are just new then good public relations would say have them back and explain how they work. I've had one person ask me once how to use them, might sound silly but lots of newcomers just don't know. If the TAB give the odd goodwill bonus surely they should do same here. Edited November 1, 2023 by mikeynz Quote Link to comment Share on other sites More sharing options...
Chief Stipe Posted November 2, 2023 Author Share Posted November 2, 2023 4 minutes ago, mikeynz said: I've had one person ask me once how to use them, might sound silly but lots of newcomers just don't know. Yes I agree. How to use them is not intuitive at all. Quote Link to comment Share on other sites More sharing options...
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