TAB - theft.

[The Centaur]

Take a look at the images.

pic1 is the official result. i.e. the result paid out.

pic2 is the initial result. Seems they made an error thinking there were 4 dividends for a place.

pic3 is the official closing prices.

 

[Chief Stipe]

They still haven't fixed the apprentice allowances disappearing when you move from one race to another and then back again.

Also I noticed the race where the TAB supposedly got hammered - Hail Damage at Ruakaka.  The horse had opened at $18 and was backed into $5 on Fixed Odds.  I was watching the tote price and when betting closed it was closer to $6 than $5 yet the final price was $4.80.  Did the TAB Bookie once again minimise their exposure LATE?

[The Centaur]

There is just far too much errors due to ignorance at the TAB. In the four place totes they obviously picked up the error because they changed back to 3 divs. But then not to realize the dividends needed changing is just beyond stupid.  Or was it a policy decision thinking no one would notice?

[The Centaur]

So I rang the TAB. Asked to speak to operations.

"no we can't do that"

So I explained the problem.

There after followed a series of exchanges bordering on abusive. The gist being I am stupid the TAB is always right.

final word was "we are not going to take the word of one customer"

[curious]

Centaur, did you consider that the accidental publication of the 4th place dividend may have been after the first three were calculated correctly and therefore stood once the fourth was corrected and removed?

Edited August 9, 2021 by curious

[The Centaur]

20 minutes ago, curious said:

Centaur, did you consider that the accidental publication of the 4th place dividend may have been after the first three were calculated correctly and therefore stood once the fourth was corrected and removed?

Thats a 1% chance. The dividends were correct when flashed across the screen soon after passing the post. They are also correct on the closing divs.

But wrong on the payout. I guess I get a bit uptight when someone has tunnel vision like a judge or jury. Look at the case of Craig Murray (Scotland). The judge sentenced him because he could have breached a suppresion order. Your "mate" got off much lighter compared to the 8 months jail for Craig Murray.

 

[curious]

Just do an OIA request for the dividend calculation for that race then. If it's wrong, then complain.

[SLB2.0]

The price for the fourth horse is visable because you can bet on a horse finshing in the top four (that's not hard to figure out)

As for the prices being different to the screenshot, it's usually due to "late money" that changes the market during the race. That's what 'they' say anyway....

[The Centaur]

On 9/08/2021 at 9:29 PM, SLB2.0 said:

The price for the fourth horse is visable because you can bet on a horse finshing in the top four (that's not hard to figure out)

As for the prices being different to the screenshot, it's usually due to "late money" that changes the market during the race. That's what 'they' say anyway....

TAB have admitted their error and are replenishing affected accounts. Also thankful for pointing out the error. However distinct possibility that same problem has been on going for sometime.

One thing when Mike Dore was at the helm of interacting with punters these errors would immediately have been listened to. "Help" desk isn't much help at all.

[Chief Stipe]

4 hours ago, The Centaur said:

TAB have admitted their error and are replenishing affected accounts. Also thankful for pointing out the error. However distinct possibility that same problem has been on going for sometime.

One thing when Mike Dore was at the helm of interacting with punters these errors would immediately have been listened to. "Help" desk isn't much help at all.

Well done for following it through.  I'm sure posting on BOAY helped as well!  😉