Chief Stipe

Which begs the question what actually is Sharrocks job?

Suggest you record the conversation ( @Yankiwi will) , use speaker phone and set aside 3 hours.

Then don't make such claims.

https://www.nzherald.co.nz/nz/trainer-official-assaulted-by-protesters-at-cambridge-greyhound-race-meeting/FQC7XGT775DWFPFEIS3D2Q37Y4/

@curious I hear you got zero bonus bets. So did I. But I don't bet much but obviously you win too much! Or they know you have a Bet365 account! The irony is a friend I was with got bets on AFTER they came back online and got a bonus bet. I couldn't get my $1 EW on during the outage and got no bonus bet. Might need to change my email address.

Mmmm who's running the show?

So you're not @TAB For Ever anymore?

You've gotta love this:

You would hope so. Here's hoping they do as, if as has been inferred (haven't seen it said definitely), they are going to migrate software platforms then that is no small task. Why did the outage occur yesterday? Was it really a Saturday any different to any other? Exactly. What happens in 5 years if ENTAIN are still making losses? It also looks like we have zero IT skill, nous or capability in any of the code management. A serious indictment when the CEO of NZTR openly says he doesn't know much.

Please provide proof that there was "collusion".

I see Hesi is off on the wrong tack again. He comments online: I find it disappointing that the usual suspects, not necessarily on this site are so quick to start moaning when the TAB system goes down as it did yesterday. Entain, whether you agree with it or not have come in and bankrolled a virtually bankrupt NZ TAB for 5 years guaranteed, put up all sorts of other ridiculous amounts of money for bonus races, provided other initiatives such as horse ownership. Yet as soon as there is a hiccup with software that is not theirs, that is something they are replacing as soon as they can, people put the boot into them as jokes and a circus. I think not The circus would have been maidens racing for $10-11K, which would have been the likely scenario had Entain not come along. Then people would have really had something to bitch about. Let's address a few of his points: I find it disappointing that the usual suspects, not necessarily on this site are so quick to start moaning when the TAB system goes down as it did yesterday. It is the right of any disgruntled customer to "bitch and moan" when the service is poor. It comes with the Territory in any retail business. Entain, whether you agree with it or not have come in and bankrolled a virtually bankrupt NZ TAB... TABNZ wasnt "virtually bankrupt" when ENTAIN bought it. Hesi your Labour Government bailed the TAB out directly to the tune of $56 million in July 2020 well before ENTAIN acquired it in May 2023. McKenzie then proceeded to shift liabilities off the balance sheet to the Codes in a deft dance of smoke and mirrors. Then proceeded to negotiate a deal with a buyer. Aided and abetted by Labour's McAnulty. McKenzie and McAnulty didn't attempt to address the fundamental issues around its profitability. Arguably it would have been better for the industry, taxpayer and even ENTAIN to have sold it when insolvent. That was one way to get out of the contracts that were killing profitability. ENTAIN ride in on the White Hirse and for 5 years guaranteed, put up all sorts of other ridiculous amounts of money for bonus races, provided other initiatives such as horse ownership. Well Hesi you are right about one thing - they are "ridiculous amounts" and unless revenue increases unsustainable. Not to mention that they are feeding the wrong end of the industry. Which leads to the final point... Yet as soon as there is a hiccup with software that is not theirs, that is something they are replacing as soon as they can, people put the boot into them as jokes and a circus. It IS their software - they bought it and some of their other brands use it as well. Surely for $1b they did due diligence on all aspects of the busines and knew what the issues were. As a shareholder wouldn't you want them to put money into fixing the issues straight away so as to protect their revenue streams? Instead the dealt out copius quantities of shareholder cash (borrowed at that). As a stakeholder in the NZ racing industry wouldn't you also want them to do that - fix the issues? No point having a multitude of million dollar races if you have no revenue and a whole lot of disgruntled customers. But they'll fix the latter by preventing them from betting with other agencies. There will be a costly bill to extricate themselves from their current IT outsource provider.

I thought the TAB bought (leased) the software OpenBet which was (is) used by Ladbrokes. PaddyPower and Betfair also use OpenBet.

But isn't the underlying software the same? Wasn't Ladbrokes using the same software that TABNZ purchased?

So ENTAIN is blaming their IT outsource provider, which is presumably still SPARK, for Saturday's issues. Their solution is to bring the management of the platform in-house. Don't ENTAIN own the underlying platform as it is used for their other horse wagering brands? Contrary to some thinking there possibly won't be a new system but perhaps the same one managed better. Plus a new IT team. Do they already own a data centre or will they continue to use an outsourced one but where they manage the IT kit?

New Zealand punters frustrated as TAB website and app crashes for hours www.nzherald.co.nz 18 Feb, 2024 06:36 TAB said the significant degradation in our services was caused by an issue within our databases. TAB said the significant degradation in our services was caused by an issue within our databases. New Zealand sports betters were left stranded after the TAB website and mobile app went down for hours on Saturday. One person told the Herald he spent 45 minutes trying to place a bet before eventually giving up. WERE YOU AFFECTED? EMAIL US He said an error message kept popping up whenever he refreshed the page and tried again. “It’s the second major outage since international wagering giant Ladbrokes bought the TAB,” he said. “Saturday is the busiest betting day of the week. It’s unacceptable and the equivalent of the Lotto site going down for hours on a Saturday afternoon.” TAB operators Entain Australia and New Zealand Managing Director Cameron Rodger said they experienced some significant issues this afternoon when the TAB website and mobile app became unavailable for an extended period. “This significant degradation in our services was caused by an issue within our databases. Our teams worked to restore service as soon as possible and the site was fully operational again by 4pm,” he said. “We are continuing to work well towards our migration of our digital channels to a new platform later this year, which will remove reliance on external providers, and will give us significantly better control over our digital operations. “This planned migration remains our top priority, and today’s issue just reconfirms that priority.” Entain is an international betting agency that owns brands such as Bwin, Ladbrokes, and SportingBet. It took over the running of the New Zealand TAB in the middle of last year. Former Racing Minister Kieran McAnulty approved the deal that saw Entain take over the day-to-day running of New Zealand’s only betting agency for 25 years.

Seems she wasn't that unhappy!!! @curious got the chocolates with the $3 superboost!

Really?

Well you can't get on locally!!

Can't get access. But have internet access to everything else in the world.

GRNZ wouldn't pay you the time of day let alone any money for your crap stats.

Really? Do you think HRNZ would be treated fairy around a table dominated by Thoroughbred Racing? Hell NZTR just pissed $4m away on a failed IT project!!

RaceInfoMeetingsMeeting NewsATR @ Ellerslie | Saturday 17 February RACE DAY MEETING NEWS ATR @ Ellerslie | Saturday 17 February RACE DAY Race Day Weather: Fine Track: Good 4 Moisture Meter: 20.2% Rail: Out 6m Rainfall: N/A Irrigation: 15mm Irrigation Applied last 24 Hours Weather and Track updated at 6.32am Saturday 17 February Friday Afternoon Weather: Fine Track: Good 4 Moisture Meter: 18.2% Rail: Out 6m Rainfall: N/A Irrigation: 20mm Irrigation Applied last 24 Hours Weather and Track updated at 4.01pm Friday 16 February

You didn't answer the question but what's new.

@Yankiwi what is the normative attrition rate for racing a Greyhound. Hint: it isn't zero.