and...getting off topic, but still TAB related...I was locked out of my TAB account when the platform changed. With the help of a very nice lady on the staff, I finally got it sorted. In the meantime, out of frustration, I opened a Bet365 acount. Very satisfactory, and so easy to navigate even for a simpleton like me.
So..my phone died and I got a new one. Found myself needing to re-log in on both sites and re-introduce myself. Typically, I had saved my passwords on my old phone which, with a charger broken off inside, was unable to be accessed to retrieve them. Guessed, but got them wrong.
No problem, said the Bet365 website, re-set password. Click. Fine. Re-enter new password. Click. Done. Welcome. And away I went.
Tab said, wrong password. I know that. Click reset. We will email you a replacement password. Still waiting.