Mate the problem is, these same people you refer too are shiting on a website that granted has a few teething issues, but in the main is working perfectly fine. The issue isn't with the product in many cases its user related. The slowness and the issues around getting locked out is the main concern, the rest is fixable at a later date.
You keep referring to BetEasy, yet routinely you are trying to put bets on with NZTAB and having difficulty often, why don't you just stick with BetEasy if so good, would save you heaps of stress.