So it has come to this.
After decades of shutting down courses and TABs, mismanagement of racing information publication, doing away with telephone betting, over promising on the revenue to be gained by co-mingling and switching to fixed odds betting, underestimating on the costs of (mostly failed) IT projects and running a top heavy and wasteful management team it us come to this - out comes the begging bowl. This as all come in the quest to be a cool high tech operation, the collateral damage to has been a total disenfranhcisement of a profitable, loyal and established customer base.
I have been told that the cuts to various parts of the TAB were necessary, I assume to satisfy the banks' demands, but they were done in such a way that they severely limited the TAB's ability to maintain their customer base - heaven forbid allow for any growth.
It is like a obese person having to lose weight so they cut off an arm which has desired effect but limits them in other ways. The racing industry as a whole is down to a rotting torso and even the hyenas have pissed off.
Note: No mention of Covid 19 as it is entirely irrelevant to what has gone on.