Well, I am still waiting to HAVE an opinion...because I'm still locked out.
Followed the link to re-set password, finally got an email two days later telling me to ' click on password tab and put in your username' .....I digested that for a few moments, thought, ok, I won't try and be clever [ which I am most clearly NOT ] so I obediently did exactly as I was told.
Unsurprisingly, I was refused.
I won't bore you with all the mish mash of attempts- but how does anyone get the helpline personnel to answer the fekkn phone?
I went to the pub yesterday to try and withdraw funds..nope, account locked. yeah, I knew that but you still hope....useless pricks.