Joe Kidd Posted April 10, 2019 Share Posted April 10, 2019 . 1 2 2 Quote Link to comment Share on other sites More sharing options...
Flagship uberalles Posted April 10, 2019 Share Posted April 10, 2019 22 minutes ago, Joe Kidd said: . I can't add to that Joe! 1 Quote Link to comment Share on other sites More sharing options...
All The Aces Posted April 11, 2019 Share Posted April 11, 2019 7 hours ago, Joe Kidd said: . Am I to read between the lines here? ? 1 2 Quote Link to comment Share on other sites More sharing options...
curious Posted April 11, 2019 Share Posted April 11, 2019 There's nothing to read between the lines I don't think Ace. 1 Quote Link to comment Share on other sites More sharing options...
The Centaur Posted April 11, 2019 Share Posted April 11, 2019 Act 3 hours ago, curious said: There's nothing to read between the lines I don't think Ace. Actually quite an exhaustive analysis of the situation I thought. 6 1 3 Quote Link to comment Share on other sites More sharing options...
Newmarket Posted April 13, 2019 Share Posted April 13, 2019 App is slow on iphone, very, very slow android. I thought this would be a priority 1 Quote Link to comment Share on other sites More sharing options...
Newmarket Posted April 13, 2019 Share Posted April 13, 2019 That app is doing my head in. Couldnt get bet on Bobbing with tab, app didnt respond. Clicked on beteasy, got bet on in a couple of seconds. FFS, you have to sort it. This is how most bet 1 Quote Link to comment Share on other sites More sharing options...
Nowornever Posted April 13, 2019 Share Posted April 13, 2019 On 11/04/2019 at 10:53 AM, Joe Kidd said: . I have a 1Gig fibre connection and the website is still so painfully slow, I do not know how anyone with a slower connection must cope with this abomination. Pending bets! Why can I not search by bet type like before and instead have to trawl through pages of bets to find what i want? It is a database for christs sake! Make it easy for the customer. Why does information I want to view after the race disappear? Some of us still want to view the pool information after the race has jumped even if you don't. 2 Quote Link to comment Share on other sites More sharing options...
Newmarket Posted April 13, 2019 Share Posted April 13, 2019 7 minutes ago, Nowornever said: I have a 1Gig fibre connection and the website is still so painfully slow, I do not know how anyone with a slower connection must cope with this abomination. Pending bets! Why can I not search by bet type like before and instead have to trawl through pages of bets to find what i want? It is a database for christs sake! Make it easy for the customer. Why does information I want to view after the race disappear? Some of us still want to view the pool information after the race has jumped even if you don't. Thats what they tell people, its your data. Bullshit. I can watch skygo, netflix, betfair & beteasy, all quick, using both mobile data and home wifi. Its just this tab shit Quote Link to comment Share on other sites More sharing options...
Newmarket Posted April 13, 2019 Share Posted April 13, 2019 This pops up all day, anyone else using mobile app having same issues? Quote Link to comment Share on other sites More sharing options...
Chief Stipe Posted April 13, 2019 Share Posted April 13, 2019 9 minutes ago, Newmarket said: This pops up all day, anyone else using mobile app having same issues? That may not be an App problem however architecturally from what I've been able to forensically discover is they have fucked up. Which doesn't surprise me when Spark is now their host provider. Wait until the rugby world cup! Not only will you not be able to get a bet on but you won't be able to watch it! 1 Quote Link to comment Share on other sites More sharing options...
Newmarket Posted April 13, 2019 Share Posted April 13, 2019 8 minutes ago, Chief Stipe said: That may not be an App problem however architecturally from what I've been able to forensically discover is they have fucked up. Which doesn't surprise me when Spark is now their host provider. Wait until the rugby world cup! Not only will you not be able to get a bet on but you won't be able to watch it! But this is with home wifi, spark mobile, vodafone mobile? So if you know what the problem is, please contact the tab quick Quote Link to comment Share on other sites More sharing options...
Newmarket Posted April 13, 2019 Share Posted April 13, 2019 Worth noting Chief, i only have issues at peak times. Any other times no issues, which tells me its system cant handle they 30 customers they still have. Quote Link to comment Share on other sites More sharing options...
Chief Stipe Posted April 13, 2019 Share Posted April 13, 2019 15 hours ago, Newmarket said: Worth noting Chief, i only have issues at peak times. Any other times no issues, which tells me its system cant handle they 30 customers they still have. Which means the infrastructure is designed wrong or is under resourced and is not scalable. The last time I looked they were using Cloudflare for what reason I have no idea. That technology caches static content globally and I would have thought was useless when it came to a site whose main customer base was in NZ and whose content was dynamic! From my experience most of the main players in the cloud infrastructure business in NZ haven't a clue about providing truly scalable on demand infrastructure. They are all trying to squeeze too much out of what they have. They also work on averages and pay little attention to topside variation or standard deviation. I tried to watch the Oaks in OZ yesterday through the app and got similar issues to you including a very stuttering video feed. However it was fine for WINX'S race. I suspect they don't predict demand and only scale up AFTER they have a problem. 2 1 Quote Link to comment Share on other sites More sharing options...
Mark D Posted April 14, 2019 Share Posted April 14, 2019 Didn't understand a word CS and I'm sure the NZTAB is the same 1 Quote Link to comment Share on other sites More sharing options...
Chimbu Posted April 14, 2019 Share Posted April 14, 2019 Loading the home page was slower than usual for me today. From there, waiting for the Racing page to load was slower than watching grass grow. Quote Link to comment Share on other sites More sharing options...
Chief Stipe Posted April 14, 2019 Share Posted April 14, 2019 14 hours ago, Mark D said: Didn't understand a word CS and I'm sure the NZTAB is the same Just did some tests. They are still using Cloudflare. I'd love to know the technical rationale for them using it. I assume given the local vendor is Spark that it was an upsell. I'm assuming that my tests were done during a low volume time - i.e. Race 7 at Tampa Downs running now has $17 in the win pool and $18 in the place pool!! Load time for the front page is 8 secs. To then navigate and fully open the Racing page is another 8 seconds. Not exactly mind boggling speeds! We do know that these speeds degrade at periods of high traffic. Google Page Insights gives the site a score of 29. This is very poor. The average is considered to be between 50 and 89. Google measures the time that the home page becomes "fully interactive" i.e. you can do stuff at 13 seconds. Going to the racing page seems to start the process all over again so another 8 to 15 seconds. Also worth noting is that they block nearly all standard website speed tests. I guess bandwidth is precious to them! Heaps of things to fix. ? my consulting rates are relatively cheap... 1 Quote Link to comment Share on other sites More sharing options...
Mark D Posted April 14, 2019 Share Posted April 14, 2019 Yip I believe a lot of the fleas on this dog are a result of partnering with "mates" Quote Link to comment Share on other sites More sharing options...
Kihikihi Kid Posted April 15, 2019 Share Posted April 15, 2019 C'mon !!! Allen needs to be made to fully explain and elaborate and PROVE that tis fiasco is worth every cent the NZ punters are for because there is NO WAY it is going to pay for itself in 3 years !!! Hold him to account FFS !!! Pretty Please !!! Quote Link to comment Share on other sites More sharing options...
Freda Posted April 15, 2019 Share Posted April 15, 2019 (edited) Therein lies the rub...the only ones who can are his Board....and the only one who can deal with the Board [ as I understand things ] is the Minister. Edited April 15, 2019 by Freda Quote Link to comment Share on other sites More sharing options...
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