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Bit Of A Yarn

Ways the new TAB betting platform could be worse.


Joe Kidd

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On 11/04/2019 at 10:53 AM, Joe Kidd said:

 

 

 

 

 

 

 

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I have a 1Gig fibre connection and the website is still so painfully slow, I do not know how anyone with a slower connection must cope with this abomination.

Pending bets! Why can I not search by bet type like before and instead have to trawl through pages of bets to find what i want? It is a database for christs sake! Make it easy for the customer. 

Why does information I want to view after the race disappear? Some of us still want to view the pool information after the race has jumped even if you don't.

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7 minutes ago, Nowornever said:

I have a 1Gig fibre connection and the website is still so painfully slow, I do not know how anyone with a slower connection must cope with this abomination.

Pending bets! Why can I not search by bet type like before and instead have to trawl through pages of bets to find what i want? It is a database for christs sake! Make it easy for the customer. 

Why does information I want to view after the race disappear? Some of us still want to view the pool information after the race has jumped even if you don't.

Thats what they tell people, its your data. Bullshit. 

I can watch skygo, netflix, betfair & beteasy, all quick, using both mobile data and home wifi. 

Its just this tab shit 

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9 minutes ago, Newmarket said:

This pops up all day, anyone else using mobile app having same issues? 

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That may not be an App problem however architecturally from what I've been able to forensically discover is they have fucked up.  Which doesn't surprise me when Spark is now their host provider.

Wait until the rugby world cup!  Not only will you not be able to get a bet on but you won't be able to watch it!

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8 minutes ago, Chief Stipe said:

That may not be an App problem however architecturally from what I've been able to forensically discover is they have fucked up.  Which doesn't surprise me when Spark is now their host provider.

Wait until the rugby world cup!  Not only will you not be able to get a bet on but you won't be able to watch it!

But this is with home wifi, spark mobile, vodafone mobile? So if you know what the problem is, please contact the tab quick

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15 hours ago, Newmarket said:

Worth noting Chief, i only have issues at peak times. Any other times no issues, which tells me its system cant handle they 30 customers they still have.

Which means the infrastructure is designed wrong or is under resourced and is not scalable.

The last time I looked they were using Cloudflare for what reason I have no idea.  That technology caches static content globally and I would have thought was useless when it came to a site whose main customer base was in NZ and whose content was dynamic!

From my experience most of the main players in the cloud infrastructure business in NZ haven't a clue about providing truly scalable on demand infrastructure.  They are all trying to squeeze too much out of what they have.

They also work on averages and pay little attention to topside variation or standard deviation.

I tried to watch the Oaks in OZ yesterday through the app and got similar issues to you including a very stuttering video feed.  However it was fine for WINX'S race.  I suspect they don't predict demand and only scale up AFTER they have a problem.

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14 hours ago, Mark D said:

Didn't understand a word CS and I'm sure the NZTAB is the same

Just did some tests.  They are still using Cloudflare.  I'd love to know the technical rationale for them using it.  I assume given the local vendor is Spark that it was an upsell.

I'm assuming that my tests were done during a low volume time - i.e. Race 7 at Tampa Downs running now has $17 in the win pool and $18 in the place pool!!

Load time for the front page is 8 secs.  To then navigate and fully open the Racing page is another 8 seconds.  Not exactly mind boggling speeds!  We do know that these speeds degrade at periods of high traffic. 

Google Page Insights gives the site a score of 29.  This is very poor.  The average is considered to be between 50 and 89.

Google measures the time that the home page becomes "fully interactive" i.e. you can do stuff at 13 seconds.  Going to the racing page seems to start the process all over again so another 8 to 15 seconds.

Also worth noting is that they block nearly all standard website speed tests.  I guess bandwidth is precious to them!

Heaps of things to fix.  ? my consulting rates are relatively cheap...

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