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Guest CrossCodes
Posted

Watch and Bet was down most of the day yesterday, and again today.

Rang up help desk and got a rude prick who told me the only way to watch it is via the racing multi page and then live steam it that way.

Well that isn’t working either today, again rang up to enquire why and they had no idea, was told that there will be no watch and bet soon and you will have to watch it all via the racing multi tab, what a crock of shit the tab has become, so I just deposited into my Beteasy account instead.

Posted
4 hours ago, CrossCodes said:

Watch and Bet was down most of the day yesterday, and again today.

Rang up help desk and got a rude prick who told me the only way to watch it is via the racing multi page and then live steam it that way.

Well that isn’t working either today, again rang up to enquire why and they had no idea, was told that there will be no watch and bet soon and you will have to watch it all via the racing multi tab, what a crock of shit the tab has become, so I just deposited into my Beteasy account instead.

I'm finding that alot lately as well, I sometimes get audio but a blank screen, I half expected it during Melbourne/NZ cup week, but not constantly on Saturday/Sunday now. With the amount of good T.A.Bs these tossers have shut down they must have plenty of cash to upgrade their piss poor product.

Posted
33 minutes ago, Flagship uberalles said:

I'm finding that alot lately as well, I sometimes get audio but a blank screen, I half expected it during Melbourne/NZ cup week, but not constantly on Saturday/Sunday now. With the amount of good T.A.Bs these tossers have shut down they must have plenty of cash to upgrade their piss poor product.

Not defending there poor product or poor service but I wouldn’t actually think tab outlets are that viable without pokies these days. 

Posted
1 minute ago, Tonkatime! said:

Not defending there poor product or poor service but I wouldn’t actually think tab outlets are that viable without pokies these days. 

They have shut a few busy ones down Tonka, i pop up to the bay of islands for school holidays etc on my way up often pop into the main tab in Whangarei, busy as.....now gone the only proper tab agency in the whole of Northland! absolutely piss poor, Browns bay where I live, went  a while ago, was always busy, Takapuna gone, these are big busy areas with huge population and tabs were always busy. Some Pub tabs can't even be arsed printing the proper form guides..I know you have access to mobile phones etc, but sometimes you just want to spend an hour or two in a betting agency on a Saturday taking in a few races and putting on your bets. They should cull a few of the fat cats a give us a few of our t.a.bs back!

  • Champ Post 1
Posted

Yep, every week now the site goes down - just not good enough - thank God Aussie grabs our accounts - the clowns running our show haven't a fcken clue

Posted

FInally got through to the poor stressed out people on the Helpline after a 20 minute wait.  They have no idea how long it will take to fix. Online, in-store and TouchTone all down. What a shambles!

 

Guest CrossCodes
Posted

You have to laugh at the incompetence really, they obviously have no idea what they are doing!

Posted

The information I got is that bit by bit they are testing parts of the new system in real time.

At a cost of $50 million I guess it will take some "testing". Maybe the old system wasn't so bad afterall.

Posted
1 minute ago, barryb said:

Lightening has knocked them out.

Not surprised, it was bloody wild here 30 mins ago.

Why wouldn't the back-up generators have kicked it back into life pretty quickly?

Posted
33 minutes ago, Chief Stipe said:

A 332 error is pretty weird and random.  I've  been saying for ages they need to stop using a CDN.  Give me a call John.

Non-geek here rushes to Mr Google to find out what a CDN is...LOL

  • Champ Post 1
Posted

Broke down again. Wanted to get on She'AllMine so went back to very old system (FastBet) somehow got the wrong number. Peeved off.

Rang help. Apparently they are integrating or testing the "new" system/ Asked what advantages the system is going to have and they seemed very minor. e.g. cashback option, bank transfers (happens already). When asked for advantages for racing. Exact words were. Not much for racing mainly for sports betting.

Posted
3 hours ago, The Centaur said:

Broke down again. Wanted to get on She'AllMine so went back to very old system (FastBet) somehow got the wrong number. Peeved off.

Rang help. Apparently they are integrating or testing the "new" system/ Asked what advantages the system is going to have and they seemed very minor. e.g. cashback option, bank transfers (happens already). When asked for advantages for racing. Exact words were. Not much for racing mainly for sports betting.

Crazy that they are still testing a few weeks out from the busy xmas period. Gives you no confidence going forward

Posted
3 hours ago, Newmarket said:

Crazy that they are still testing a few weeks out from the busy xmas period. Gives you no confidence going forward

The story changes depending who you speak to. Another version is that its some connection problem. When asked if it was hardware or software problem they couldn't answer. Seems there is no chance of new system commissioned for at least 2 months.

  • 2 weeks later...
Posted

Brilliant .... getting this at the mo ...

Your connection is not secure

The owner of www.tab.co.nz has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

Posted

ffs....

www.tab.co.nz uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported. Error code: SEC_ERROR_UNKNOWN_ISSUER

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