From the files of @%#* me NZ TAB...

[NZRacing]

how does this happen.

If I knew that my mate doesn't talk rubbish I wouldn't have believed it.

Case #1024

Mate goes into his local TAB Agency (this one is operated by the TAB who have a manager running it) goes up to the counter and places his copy of Race Form on the counter while he gets his money out as his bets get put through. The sales representative taking the bets says to my mate "that Racing Magazine where did you get that from?". He knew nothing at all about it yet it is published by the NZ TAB who he represents selling their products. Mate said the guy has worked in the Agency not days or weeks but over a year. My mate was astounded that the guy was clueless on the publication.

To be fair when you have nil management at your Head Office there has to be a ripple down effect to other staff.

Mate said over the past few weeks he has gone down to his local club over the last three months and has had at least 10 punters ask him where did he get the Race Form from. He gets his subscribed but when he asked me where do people buy it from retail wise I had to say that I had no idea.

The Race Form is a good publication and the NZ TAB have done a great job putting it together (I must be sick I actually said something positive about them) but they need to educate their staff as to what it is and to promote it to their customers who come into Agency's or outlets to bet at. Every customer should be able to sight a copy on or close to the selling counter especially now that Newspaper coverage is basically non-existent. 

What do you think would happen at any other Company who sold products and had a magazine which helped to sell to increase profits and had an outlet who didn't promote or display the publication to increase sales.

Personally I would sack the Marketing Manager not the Agency worker as your only as good as the information your provided with.  

-----------------------------------------

Case #956

The above post reminded me of when I went into a TAB Agency about three months ago on a Sunday about 6:00pm. There were two other customers watching the races and the Agency sales representative whose body was positioned like the person below. I said to my mate when I told him "wish that I had my phone with me at the time to take a photo".  I know we all can hate our job at times but you don't have to make it so obvious when dealing with customers. To be honest the wooden power pole outside the Agency would have more communication skills than this particular employee. He doesn't speak to say hello,how's your day or thank you. If your lucky he might grunt "pin number" when depositing and point to the keypad. Totally worthless, at least you could cut up the pole and use it for firewood.   

Ironic that the photo below comes from a collection called 'Focused'.  

  

Edited October 9, 2021 by NZRacing

[Doomed]

I must admit I had never heard of race form.

[The Centaur]

2 hours ago, Doomed said:

I must admit I had never heard of race form.

Dennis Ryan does a valiant job but has got it horribly wrong.

What is needed is say a $3 publication with plenty small adverts, just basic fields and links to detailed form such as qrcodes. Included can be sports stories. A cheap cover not the heavy high quality one. Even a $1 publication whereby the retailer keeps the whole $1 would be possible. The whole idea is to massively increase circulation benefitting the advertisers.

Without the detailed form the publication would have a higher shelf and not be already obsolete when late delivery occurs.

[JJ Flash]

4 hours ago, NZRacing said:

To be fair when you have nil management at your Head Office there has to be a ripple down effect to other staff.

I take it your application is in the mail for the recently advertised CEO position at the operation you hate so much on social media, yet patronise.

Seems like you and Slam are not in Sync re the publication judging by your respective posts on the matter above

Edited October 10, 2021 by JJ Flash

[curious]

What is Raceform?

[Huey]

19 hours ago, NZRacing said:

how does this happen.

If I knew that my mate doesn't talk rubbish I wouldn't have believed it.

Case #1024

Mate goes into his local TAB Agency (this one is operated by the TAB who have a manager running it) goes up to the counter and places his copy of Race Form on the counter while he gets his money out as his bets get put through. The sales representative taking the bets says to my mate "that Racing Magazine where did you get that from?". He knew nothing at all about it yet it is published by the NZ TAB who he represents selling their products. Mate said the guy has worked in the Agency not days or weeks but over a year. My mate was astounded that the guy was clueless on the publication.

To be fair when you have nil management at your Head Office there has to be a ripple down effect to other staff.

Mate said over the past few weeks he has gone down to his local club over the last three months and has had at least 10 punters ask him where did he get the Race Form from. He gets his subscribed but when he asked me where do people buy it from retail wise I had to say that I had no idea.

The Race Form is a good publication and the NZ TAB have done a great job putting it together (I must be sick I actually said something positive about them) but they need to educate their staff as to what it is and to promote it to their customers who come into Agency's or outlets to bet at. Every customer should be able to sight a copy on or close to the selling counter especially now that Newspaper coverage is basically non-existent. 

What do you think would happen at any other Company who sold products and had a magazine which helped to sell to increase profits and had an outlet who didn't promote or display the publication to increase sales.

Personally I would sack the Marketing Manager not the Agency worker as your only as good as the information your provided with.  

-----------------------------------------

Case #956

The above post reminded me of when I went into a TAB Agency about three months ago on a Sunday about 6:00pm. There were two other customers watching the races and the Agency sales representative whose body was positioned like the person below. I said to my mate when I told him "wish that I had my phone with me at the time to take a photo".  I know we all can hate our job at times but you don't have to make it so obvious when dealing with customers. To be honest the wooden power pole outside the Agency would have more communication skills than this particular employee. He doesn't speak to say hello,how's your day or thank you. If your lucky he might grunt "pin number" when depositing and point to the keypad. Totally worthless, at least you could cut up the pole and use it for firewood.   

Ironic that the photo below comes from a collection called 'Focused'.  

  

I think you'll find that this is where we are at in terms of staff in racing, its difficult enough to find someone in the public domain anywhere with any interest in racing let alone within a TAB, I certainly haven't met any the odd time I've been to a TAB.

How can you expect the TAB to have such knowledgeable staff?, when if you contact NZTR you'll find very few there have any idea about racing! and that really is their job.

[Huey]

15 hours ago, JJ Flash said:

I take it your application is in the mail for the recently advertised CEO position at the operation you hate so much on social media, yet patronise.

Seems like you and Slam are not in Sync re the publication judging by your respective posts on the matter above

I have Fairy Flash, so if I get it the first major change I'm making is moving from sausage rolls to cream donuts, so our Monday morning teas will improve morale by 7% with this immediate change to take effect!

[Huey]

9 hours ago, curious said:

What is Raceform?

https://www.raceformpbl.nz/

[NZRacing]

Doomed and Curious that's what the cover looks like. The NZ TAB don't do much right but like I said above this is one area (no doubt thanks to the Editor and sub who know something about the Industry) that is something positive they have done. 

Edited October 10, 2021 by NZRacing

[NZRacing]

Quote

20 hours ago, JJ Flash said:

I take it your application is in the mail for the recently advertised CEO position at the operation you hate so much on social media, yet patronise.

Ha I blocked this clown months ago. Who in their right mind would want to apply for the CEO position, it would be like applying for the Captains job on the Titanic after it's first voyage.

[SLB2.0]

Liz Whelan is the editor (under the guidance of Dennis) - I believe.

[JJ Flash]

On 10/10/2021 at 11:15 AM, NZRacing said:

If I knew that my mate doesn't talk rubbish I wouldn't have believed it.

Change your thoughts on your mates ability to talk rubbish

 

On 10/10/2021 at 11:15 AM, NZRacing said:

He knew nothing at all about it yet it is published by the NZ TAB who he represents selling their products.

The product you refer to," Raceform" has NOTHING TO DO WITH NZTAB . It does not publish, pay for or distribute it.

 

7 hours ago, NZRacing said:

Ha I blocked this clown months ago.

Pretty sure anyone with an IQ above 20 who read the above and deals in facts will work out who the clown is F Wit

Edited October 11, 2021 by JJ Flash

[NZRacing]

More shit with the TAB wonderful site today what a joke. No info advising punters we have problems %^$^&en hopeless

[Doomed]

7 hours ago, SLB2.0 said:

Liz Whelan is the editor (under the guidance of Dennis) - I believe.

I just saw that. I always liked her on trackside: classy lady, seems to know her stuff.

[JJ Flash]

13 hours ago, Doomed said:

I just saw that. I always liked her on trackside: classy lady, seems to know her stuff.

Yes, and  her and Dennis are doing this off their own bat. Private enterprise at its best but do the punters want to support it?

[Chief Stipe]

7 minutes ago, JJ Flash said:

Yes, and  her and Dennis are doing this off their own bat. Private enterprise at its best but do the punters want to support it?

Absolute BOLLOCKS!!!!!

Are you saying there is NO funding from the industry?  That is it is all funded by subscribers?

[Chief Stipe]

41 minutes ago, JJ Flash said:

Yes, and  her and Dennis are doing this off their own bat. Private enterprise at its best but do the punters want to support it?

From their website:

Published every Thursday by Raceform Publications Ltd with the support of the TAB, 

[Chief Stipe]

@JJ Flash has no idea about the history behind this publication nor the extensive financial assistance it has had from TAB NZ and NZTR.

Financial support I might add that The Informant was unable to obtain because TAB and NZTR decided to buy the Best Bets and Turf Digest off Fairfax.  Fairfax saw them coming!

[Chief Stipe]

Of course none of these organisations are putting in funds!!!

[nomates]

You would think that a business that relies on people spending their hard earned thru their operation would give those customers as much information as possible about the product they are selling , in the hope that the customer would then have confidence to spend more . 

But seemingly this business would rather rely on an outside business to try and give those customers some information .

Our esteemed leaders seem to want to give their customers as little in formation as possible , no other racing jurisdiction in the world has such a dearth of information available for their customers . 

But some cretins continue to justify the stance , sycophant doesn't even start to describe these people .

[Chief Stipe]

1 hour ago, nomates said:

Our esteemed leaders seem to want to give their customers as little in formation as possible , no other racing jurisdiction in the world has such a dearth of information available for their customers . 

 

The amount of information available on the TAB app when reviewing races is appalling.  You get more from overseas sites!

[Joe Bloggs]

3 hours ago, nomates said:

You would think that a business that relies on people spending their hard earned thru their operation would give those customers as much information as possible about the product they are selling , in the hope that the customer would then have confidence to spend more . 

But seemingly this business would rather rely on an outside business to try and give those customers some information .

Our esteemed leaders seem to want to give their customers as little in formation as possible , no other racing jurisdiction in the world has such a dearth of information available for their customers . 

But some cretins continue to justify the stance , sycophant doesn't even start to describe these people .

Geez you rant far more eloquently than I, I'm bloody jealous.

[The Centaur]

7 hours ago, JJ Flash said:

Yes, and  her and Dennis are doing this off their own bat. Private enterprise at its best but do the punters want to support it?

JJ,   I really have to query what your connection to racing is. Chief is quite right. The publication has had significant support from TAB and offcourse is the main retailer.  As I have pointed out the publication is heavily flawed so maybe the support TAB has been giving is off the mark.

THe last issue I got some weeks back had Dennis as the editor again.

By the way whats up with this Dave Archibald who makes a habit of jumping in on legit URL addresses such as Raceform and racingpost.

 

[Gospel of Judas]

12 hours ago, nomates said:

You would think that a business that relies on people spending their hard earned thru their operation would give those customers as much information as possible about the product they are selling , in the hope that the customer would then have confidence to spend more . 

But seemingly this business would rather rely on an outside business to try and give those customers some information .

Our esteemed leaders seem to want to give their customers as little in formation as possible , no other racing jurisdiction in the world has such a dearth of information available for their customers . 

But some cretins continue to justify the stance , sycophant doesn't even start to describe these people .

Personally call those type of people leeches. Many of them are in Government, local Government and political system. Usually they are the type, got six figure job or even more crocked Consultant gig charging three times going rate. NZTAB, NZTR and Rita seems be full of them and just treating business as personally tough. Why not see any improvement in it currently and taking years for them fix most simple stuff i.e like credit cards fees on transactions.

[JJ Flash]

22 hours ago, Chief Stipe said:

@JJ Flash has no idea about the history behind this publication nor the extensive financial assistance it has had from TAB NZ and NZTR

Excellent bit of misrepresentation of the facts Chief Cockwomble.  You cant even get the organisations name right, its now NZTAB and has been for some time. Read below as that is the crux of the thread despite you trying to hijack it as usual

 

On 11/10/2021 at 7:33 PM, JJ Flash said:

He knew nothing at all about it yet it is published by the NZ TAB who he represents selling their products.

The NZTAB  does not publish Raceform. Fact. Any assistance from old TAB was historical and the only thing the new NZTAB provide now is ad revenue as do the other supporters in your supporters post. Its hardly unsurprising that  NZ's gaming provider advertise's in  a racing publication.